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Thriving within the turbulence: a complexity theorizing approach to social innovation by nonprofit organizations
chapterposted on 2023-05-24, 06:23 authored by Taylor, R, Torugsa, A, Arundel, A
This chapter embraces complexity theory as a basis for theorizing social innovation in nonprofit organizations (NPOs) operating in the Australian disability sector, which is currently grappling with the implementation of a disruptive policy reform leading to a paradigm shift in the funding of disability support services, the National Disability Insurance Scheme (NDIS). To cope and thrive within a new NDIS-fueled marketplace, disability NPOs need to pursue socially innovative agendas. Through a review of cross-disciplinary literatures on social innovation and the use of a complexity theorizing approach that integrates multiple theories (i.e. institutional theory, resource dependence theory, and user innovation theory), this chapter proposes a holistic complexity-based framework that can potentially: explain how disability NPOs develop social innovations operating at the edge of chaos, help improve the ability of research to tackle societal and managerial problems, and hence strengthen management scholarship.
Publication titleHandbook of Research on Contemporary Approaches in Management and Organizational Strategy
Place of publicationHershey, United States
Rights statementCopyright 2019 IGI Global