Cross-domain Online Social Networking and Job/Life Satisfaction

Drawing on a web-based survey of 379 white-collar employees, this paper examines the impact of cross-domain online social networking on job satisfaction and life satisfaction. Using boundary theory we conceptualize cross-domain online social networking as comprising online enterprise networking and cyberloafing. Using Fuzzy-set Qualitative Comparative Analysis (Fs/QCA), the reported findings suggest that these activities have a negative impact on both life satisfaction and job satisfaction, respectively. Thus the paper challenges contemporary ideas about the value of cyberloafing for reducing employee stress and increasing employee performance. The implications for organizational practice are discussed along with avenues for further research.