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Integrating Technology & Customer Service: Reconciling Managerial and Customer Needs to Mutual Satisfaction

conference contribution
posted on 2023-05-23, 20:12 authored by Walker, RH, Craig-Lees, M
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History

Publication title

Proceedings of the International Services Marketing Conference '99.

Editors

McColl-Kennedy, J.R., Rowe, A., Hume, M. & Manners, E.

Pagination

31-33

ISBN

1-864991-14-3

Department/School

TSBE

Publisher

Graduate School of Management, The University of Queensland

Place of publication

Brisbane

Event title

International Services Marketing Conference '99.

Event Venue

Brisbane

Date of Event (Start Date)

1999-04-05

Date of Event (End Date)

1999-04-07

Repository Status

  • Restricted

Socio-economic Objectives

Marketing

Usage metrics

    University Of Tasmania

    Categories

    Keywords

    No keyword provided

    Licence

    In Copyright

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