University Of Tasmania
ACIS2019_PaperFIN_072-Bamgboje-Turner et al.pdf (327.31 kB)

Recommendations for enhancing consumer safe food management behaviour with smartphone technology

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conference contribution
posted on 2023-05-23, 14:34 authored by Bamgboje-Ayodele, A, Leonie Ellis, Paul TurnerPaul Turner
Addressing consumer food safety risks through transdisciplinary research efforts highlight the importance of leveraging the affordances of smartphone technology. However, existing smartphone apps are limited by having safe food management (SFM) information in silos, gaps in context-based user experience research and insufficient evidence that portrays comprehensive evaluation. This paper reports on a research, which aimed to investigate how the affordances of smartphone technology can be leveraged to enhance the provision of information and facilitate knowledge retention to improve SFM behaviours. The findings produce key recommendations for improving information campaigns that aim to enhance SFM behaviour. It reveals that emerging software design approaches should be leveraged while incorporating context-based design principles in apps for SFM information campaigns. It further reveals that consumers should be prompted with multiple cues to revisit SFM apps for knowledge reinforcement. Finally, it highlights the importance of a consumer-centric approach to the development of SFM information campaigns.


Australian Research Council

Fisheries Research & Development Corporation

Greenham Tasmania Pty Ltd

Grey Innovation Pty Ltd

National Australia Bank Limited

Perfection Fresh Australia Pty Ltd

Southern Rocklobster Limited


Publication title

Proceedings of ACIS 2019




DVC - Education



Place of publication

Curtin University

Event title

Australasian Conference on Information Systems

Event Venue

Perth, Western Australia

Date of Event (Start Date)


Date of Event (End Date)


Rights statement

Copyright 2019 Bamgboje-Ayodele, Ellis & Turner Creative Commons Licencse: Attribution-NonCommercial 3.0 Australia (CC BY-NC 3.0 AU)

Repository Status

  • Open

Socio-economic Objectives

Public health (excl. specific population health) not elsewhere classified; Other information and communication services not elsewhere classified

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    University Of Tasmania