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conference contribution
posted on 2025-01-15, 01:14authored byJ McKay, P Marshall, N Grainger
This paper is a response to the call in the Rethinking Project Management (RPM) study for new ways of thinking regarding project management. In particular, this paper presents a critique of existing thinking on communication in project management, and then presents a new model for conceptualizing communication in IT project management. Specifically, the Shannon-Weaver model, on which the Project Communications Management knowledge area in PMBOK is based, is shown to be inadequate when applied to human communications, and an alternative conceptualization is offered in this paper, drawing on alternate theories of communication from Galle and Wittgenstein. Project manager understanding of communication may be improved through recognition of the productive and interpretive aspects of communication and of the role of language games in supporting or thwarting successful communication across stakeholder groups.
History
Publication title
Proceedings of the 47th Annual Hawaii International Conference on System Sciences
Volume
13
Editors
RH Sprague
Pagination
4315-4324
ISBN
9781479925049
Department/School
Information and Communication Technology
Publisher
IEEE
Publication status
Published
Place of publication
Piscataway, NJ
Event title
47th Annual Hawaii International Conference on System Sciences
Event Venue
Waikoloa, Hawaii
Date of Event (Start Date)
2014-01-06
Date of Event (End Date)
2014-01-09
Rights statement
Copyright 2014 IEEE
Socio-economic Objectives
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