Supporting frontline health workers through the use of a mobile collaboration tool

This paper presents our work in exploring the design of a mobile collaboration tool to support frontline health workers who deliver healthcare services at local communities and patients’ homes. Our design addresses their collaboration needs when they discuss patient cases with remote clinicians during the home visits. The tool is tablet-based and supports real-time communication and information sharing between health workers and clinicians and also asynchronous information exchange between them through the recording of rich media annotations. We present preliminary results from a pilot study examining the usability of the tool.