University Of Tasmania

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Tensions ahead: how do we build feasible digital health systems that are person-centred and usable?

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conference contribution
posted on 2023-05-23, 15:10 authored by Helen AlmondHelen Almond, Long, K, Leroux, G
Globally, the term person-centred care has become all-pervasive across healthcare delivery. It has been suggested that it has become synonymous with good quality care. The term is used frequently in the aims and objectives for healthcare service and provision, although what lies behind the rhetoric in terms of practice may be questionable. Further, in an environment which is becoming increasingly dependent on technology, the interaction needs the user experience of both consumer and healthcare provider. There is a challenge as national surveys of health professionals continue to criticize the usability of digital health interfaces. This panel discussion aims to highlight the factors, which should be considered when designing health information interfaces as person-centred for all users. Drawing on our panel’s expertise, we suggest interfaces need to consider two main factors: personalization and user acceptance.


Publication title

Nurses and Midwives in the Digital Age: Selected Papers, Posters and Panels from the 15th International Congress in Nursing Informatics




M Honey, C Ronquillo, T-T Lee, & L Westbrooke






Australian Institute of Health Service Management (AIHSM)


IOS Press

Place of publication

Amsterdam, Netherlands

Event title

15th International Congress in Nursing Informatics

Event Venue

Virtual Conference, Online (Brisbane, Australia)

Date of Event (Start Date)


Date of Event (End Date)


Rights statement

Copyright 2021 International Medical Informatics Association (IMIA) and IOS Press. This article is published online with Open Access by IOS Press and distributed under the terms of the Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0).

Repository Status

  • Open

Socio-economic Objectives

Evaluation of health and support services not elsewhere classified; Electronic information storage and retrieval services; Human-computer interaction