A comparative analysis of critical issues facing Canadian information systems personnel: a national and global perspective
journal contribution
posted on 2023-05-16, 13:20 authored by Hayne, S, Pollard, CA survey was conducted of 157 Canadian Information Systems (IS) personnel in organizations throughout Canada using a modified Delphi technique and follow-up interviews to identify the perceived critical issues in IS during the following 5 years. The important issues included: (1) building a responsive IT infrastructure; (2) improving IS project management practices and (3) planning and managing communication networks. Significant differences in the rating of the importance of these issues were reported between IS executives and non-management IS personnel. Qualitative data collected in 35 follow-up interviews provided some interesting insights into the rationale behind the ratings. The top 10 issues were compared to rankings previously reported in Canada and to data collected internationally in a comparable time period. The trend in Canada has been towards technological issues. From a global perspective, Canada currently appears to lead in management issues and lag in technological issues. © 2000 Elsevier Science B.V. All rights reserved.
History
Publication title
Information and ManagementVolume
38Pagination
73-86ISSN
0378-7206Department/School
School of Information and Communication TechnologyPublisher
Elsevier Science Books and JournalsPlace of publication
USARepository Status
- Restricted
Socio-economic Objectives
Employment patterns and changeUsage metrics
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