University Of Tasmania
148942 - Digital intrusions or distraction at work and work-Life conflict.pdf (289.77 kB)

Digital intrusions or distraction at work and work-Life conflict

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journal contribution
posted on 2023-05-21, 05:56 authored by Farveh FarivarFarveh Farivar, Esmaeelinezhad, O, Richardson, J
Internet usage for non-work activities during work hours is an increasingly common concern among management scholars and practitioners as well as for employees, particularly in relation to its impact on work-life conflict and individual well-being. Drawing on memory for goals theory, this study investigates the distinction between digital intrusions and digital interruptions during work and their concomitant impact on work-life conflict. Using a set-theoretic approach to analyse data gathered from information technology (IT) professionals in Germany and Australia, we explain how a 2 * 2 matrix comprising non-work online messaging, or personal digital communication, during work and intrusion contributes to work-life conflict. A key finding is that employees reported work-life conflict only if they perceived private messaging as a source of intrusion rather than as a distraction. From a practical perspective, this finding suggests that employers may provide employees with micro-breaks to attend to perceived intrusions and thus reduce sources of work-life conflict. Contributions and suggestions for future studies are discussed.


Publication title

New Technology, Work and Employment










Blackwell Publ Ltd

Place of publication

108 Cowley Rd, Oxford, England, Oxon, Ox4 1Jf

Rights statement

© 2022 The Authors. New Technology, Work and Employment published by Brian Towers (BRITOW) and John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution‐NonCommercial‐NoDerivs 4.0 International (CC BY-NC-ND 4.0) License, ( which permits use and distribution in any medium, provided the original work is properly cited, the use is non‐commercial and no modifications or adaptations are made.

Repository Status

  • Open

Socio-economic Objectives