University Of Tasmania

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Entering a world of uncertainty: community nurses' engagement with information and communication technology

journal contribution
posted on 2023-05-17, 15:35 authored by Helen Courtney-PrattHelen Courtney-Pratt, Elizabeth CummingsElizabeth Cummings, Paul TurnerPaul Turner, Cameron-Tucker, H, Wood-Baker, R, Eugene WaltersEugene Walters, Andrew RobinsonAndrew Robinson
Achieving adoption, use, and integration of infor- mation and communication technology by health- care clinicians in the workplace is recognized as a challenge that requires a multifaceted approach. This article explores community health nurses’ en- gagement with information and communication technology as part of a larger research project that investigated the delivery of self-management support to people with chronic obstructive pul- monary disease. Following a survey of computer skills, participants were provided with computer training to support use of the project information system. Changes in practice were explored using action research meetings and individual semistruc- tured interviews. Results highlight three domains that affected nurses’ acceptance, utilization, and integration of information and communication tech- nology into practice; environmental issues; factors in building capacity, confidence, and trust in the technology; and developing competence. Nurses face individual and practice challenges when at- tempting to integrate new processes into work ac- tivities, and the use of participatory models to support adoption is recommended.


Publication title

Computers, Informatics, Nursing










School of Nursing


Lippincott Williams & Wilkins

Place of publication

530 Walnut St, Philadelphia, USA, Pa, 19106-3621

Rights statement

Copyright 2012 Lippincott Williams & Wilkins

Repository Status

  • Restricted

Socio-economic Objectives

Information services not elsewhere classified