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Health service integration: a case study in change management
journal contribution
posted on 2023-05-17, 00:19 authored by Allen, C, Stevens, SCHealth service integration seems a logical and desirable strategy to improve both the efficiency and quality of service delivery. Failure of implementation is common but may not be inevitable. This paper reports on a case study involving structured interviews and focus groups within one health service which has attempted to integrate one area of its acute and community health services. Health service integration was regarded very positively by clinicians and administrators in this case study but the change management process utilised in its implementation was not, suggesting a need for greater planning and transparency.
History
Publication title
Australian health reviewVolume
31Pagination
267-275ISSN
0156-5788Department/School
Tasmanian School of MedicinePublisher
Australasian Medical Pub. Co. for the Australian Healthcare AssociationPlace of publication
AustraliaRepository Status
- Restricted