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Knowledge-management issues in China's hotel industry
journal contributionposted on 2023-05-26, 07:51 authored by Wong, TL, French, LE, Wickham, MD
Empirically explores knowledge management processes in China's hotel industry. Presents three knowledge management issues inherent to China's hotel industry. Links Knowledge management practices to employer/industry-of-choice. Links knowledge management to employee recruitment, motivation and retention. Presents a research agenda for knowledge management in China's hotel industry.
Publication titleAnnals of Tourism Research
Department/SchoolSchool of Engineering
Rights statementISSN 0160-7383