Knowledge-management issues in China's hotel industry
journal contribution
posted on 2023-05-26, 07:51authored byWong, TL, French, LE, Wickham, MD
Empirically explores knowledge management processes in China's hotel industry. Presents three knowledge management issues inherent to China's hotel industry. Links Knowledge management practices to employer/industry-of-choice. Links knowledge management to employee recruitment, motivation and retention. Presents a research agenda for knowledge management in China's hotel industry.