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Lost in translation: Maximizing handover effectiveness between paramedics and receiving staff in the emergency department

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Version 2 2023-06-23, 11:06
Version 1 2023-05-26, 11:40
journal contribution
posted on 2023-06-23, 11:06 authored by Christine Owen, Lynette HemmingsLynette Hemmings, T Brown
The purpose of the present study is to investigate perceptions by paramedics and hospital receiving staff about what enables and constrains handover in the ED. This is a qualitative study of interviews with 19 paramedics, 15 nurses and 16 doctors (n = 50) from ambulance services and ED in two states of Australia. Three main themes emerged that were evident at both sites and in the three professional groups. These were: difficulties in creating a shared cognitive picture, tensions between 'doing' and 'listening' and fragmenting conuuunication. Recommendations arising from the present study as to how handover could be improved are the need for a common language between paramedics and staff in the ED, for shared experiences and understanding between the members of the team and for the development of a standardized approach to handover from paramedics to ED receiving staff.

History

Publication title

Emergency Medicine Australasia

Volume

21

Issue

2

Article number

2

Number

2

Pagination

102-107

ISSN

1742-6731

Department/School

Education, Medicine

Publisher

Australasian College for Emergency Medicine and Australasian Society for Emergency Medicine

Publication status

  • Published

Rights statement

The definitive version is available at www.blackwell-synergy.com

Repository Status

  • Open

Socio-economic Objectives

230502 Professions and professionalisation

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    University Of Tasmania

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