On-line counselling: A reflection on professional practice
journal contribution
posted on 2023-05-21, 19:06authored byCheryl Jones
The University of Tasmania has multiple campuses and delivers courses on-line. In 2008 the counselling team began to investigate alternative methods of service delivery in counselling to off-campus students. This article is a reflection on the process of establishing and maintaining online counselling from a practitioner's viewpoint. The article focuses on Asynchronous Email Counselling (AEC), one type of online counselling, in the university context. From client feedback, AEC does not replace face-to-face counselling, but it is a valid alternative, enhancing the (distance) students' experience of university and increasing student retention.
History
Publication title
Journal of the Australian and New Zealand Student Services Association
Volume
42
Pagination
31-35
ISSN
1320-2480
Department/School
Student Life and Enrichment
Publisher
Australian and New Zealand Student Services Association