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Online narratives about medical tourism in Malaysia and Thailand: a qualitative content analysis
journal contribution
posted on 2023-05-19, 01:22 authored by Mutalib, NSA, Soh, YC, Wong, TW, Yee, SM, Yang, Q, Murugiah, MK, Ming, LCThis study explored the written online narratives about medical tourism in Malaysia and Thailand using qualitative content analysis. The Google search engine was used for narrative search. Multiple search terms including medical, health, wellness tourism; treatment abroad; medical or health travel; treatment, surgery, or plastic surgery; dental treatment or braces were used to obtain related blog posts, discussions, and forums via a purposeful sampling method. A total of 43 online narratives were included in this study. Themes were then created after an iterative analysis of the selected online comments or posts. The push factors that act as motivators were: cost (100%), attractions (81%), availability of facilitators (62%), physician’s background and expertise (58%), bandwagon effect (42%). The majority of the subjects (88%) stated that they were satisfied with the outcomes of their medical treatments received in Malaysia and Thailand.
History
Publication title
Journal of Travel and Tourism MarketingVolume
34Issue
6Pagination
821-832ISSN
1054-8408Department/School
School of Pharmacy and PharmacologyPublisher
RoutledgePlace of publication
United StatesRights statement
Copyright 2016 Informa UK Limited, trading as Taylor & Francis GroupRepository Status
- Restricted