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Perceptions of strategic decision-making by crisis management teams during exercising: establishing key dimensions
journal contributionposted on 2023-05-21, 15:46 authored by Steven CurninSteven Curnin, Benjamin BrooksBenjamin Brooks, Christine OwenChristine Owen, Oliver BrooksOliver Brooks
To survive and thrive in a crisis requires crisis management teams (CMTs) to make sound strategic decisions. This paper examines the perceptions of CMTs from a group of nonresponse organisations to identify dimensions of the strategic decision-making process during a crisis management exercise. The paper draws on data collected during a series of exercises with seven Australian government agencies and businesses. Using principal component analysis, this paper outlines four dimensions that are perceived to support strategic decision-making in this context-psychological safety, critical thinking, managing expectations and adaptive capability. Embedding these dimensions within key systems and processes can provide CMTs with the structure they need to effectively respond to a crisis and enhance organisational resilience.
Bushfire and Natural Hazard CRC
Publication titleJournal of Contingencies and Crisis Management
Department/SchoolSchool of Social Sciences
PublisherWiley-Blackwell Publishing Ltd
Place of publicationUnited Kingdom
Rights statement© 2022 John Wiley & Sons Ltd.