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Policy intervention and its impact: analysing New Labour's public service reform model as applied to local authority housing in England

journal contribution
posted on 2023-05-17, 00:31 authored by Pawson, H, Keith JacobsKeith Jacobs
This paper discusses recent experience of public service reform in the UK, in terms of its theoretical underpinning, the mechanisms developed to effect change, and the impacts of change. Crucial aspects of the regime that have evolved under New Labour here include the roles of external inspection and quasi-markets. Our key claim is that a close study of the enactment of public service reform provides important insights about the conduct of government practices that are often absent in more abstract interpretations of governmentality. The paper first discusses interpretations of UK public sector reform that foreground the significance of neo-liberal ideology. Second, this discussion of neo-liberalism is used as a base to explore the distinctiveness of New Labour's reforms against the backdrop of the Conservative policies in the 1980s. While noting the orthodox justification for reshaping state welfare provision we suggest that a more agency focused analysis of these reforms is required if we are to understand their specific impact. Third, to support this argument, we investigate how "reform impacts" may be measured with reference to New Labour's reforms of local authority housing services. Overall, we conclude that while neo-liberalism is an important influence it is mistaken to assume a necessary causal relationship between ideology and practice. Instead research should seek to foreground the interstices and rival narratives that co-exist effectively within the institutions of government.

History

Publication title

Housing, Theory and Society

Volume

27

Pagination

76-94

ISSN

1403-6096

Department/School

School of Social Sciences

Publisher

Taylor & Francis

Place of publication

Norway

Rights statement

Copyright 2010 Taylor & Francis

Repository Status

  • Restricted

Socio-economic Objectives

Public services policy advice and analysis

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