University Of Tasmania
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Resilience in animal care professions: does the stress shield model fit?

journal contribution
posted on 2023-05-21, 13:48 authored by Nicole CushingNicole Cushing, Crystal MeehanCrystal Meehan, Kimberley NorrisKimberley Norris
Animal care professionals can experience adverse psychological outcomes due to their work, therefore research exploring supporting resilience in this population is needed. This study investigated the capacity of the Stress Shield Model (SSM) to explain relationships between individual, interpersonal, and organisational factors with outcomes in resilience (resilience, growth, and job satisfaction) in animal care professionals. Empowerment was hypothesised to mediate these relationships. Australian and New Zealand animal care professionals (N = 393) completed an online survey measuring conscientiousness, coping, team and leader relationships, job demands, organisational resources, empowerment, growth, resilience, and job satisfaction. Results indicated that SSM can partially explain relationships between individual, interpersonal, and organisational factors and outcomes in resilience, and empowerment partially mediated the effect of organisational resources on growth. Problem-approach coping positively predicted resilience and growth; conversely, emotion-avoidant coping negatively predicted these outcomes. Conscientiousness positively predicted resilience and negatively predicted job satisfaction. Team relationships positively predicted growth and resilience, while leader-member relationships positively predicted job satisfaction. Organisational resources positively predicted resilience, growth, and job satisfaction, conversely, job demands predicted reductions across these outcomes. Findings indicate supporting resilience in animal care professionals requires fostering individual, interpersonal, and organisational resources.


Publication title

Australian Veterinary Journal










School of Psychological Sciences


Wiley-Blackwell Publishing Ltd.

Place of publication

United Kingdom

Rights statement

© 2022 The Authors, Australian Veterinary Journal published by John Wiley & Sons Australia, Ltd on behalf of Australian Veterinary Association. This is an open access article under the therms of the Creative Commons Attribution License. Attribution 4.0 International (CC BY 4.0)

Repository Status

  • Open

Socio-economic Objectives

Mental health; Occupational health