African Journal of Business Management-Manuscript-Fanam, Nguyen & Cahoon-2016.pdf (270.34 kB)
Selection of ocean container carriers: one country's perspective
journal contributionposted on 2023-05-19, 03:53 authored by Peter FanamPeter Fanam, Hong-Oanh NguyenHong-Oanh Nguyen, Stephen CahoonStephen Cahoon
The objective of this study is to identify the most influential factors that affect choice of ocean container carrier by freight forwarders. It identifies the most influential factors considered by them when selecting ocean container carriers by analysing data collected from a survey of 105 freight forwarding organisations in Ghana. Exploratory factor analysis is used to identify the underlying factors which influence the selection of carrier. The findings of the study indicate that service quality, document accuracy, freight rates, environmental issues, schedule reliability and quick handling are the most influential factors that guide freight forwarders when purchasing liner shipping service. This study provides a better understanding of these influential factors from the perspective of the freight forwarders themselves. The findings are important to ocean container carriers since they can enable liner shipping companies to channel resources appropriately in response to factors which are identified as determining freight forwarder carrier selection.
Publication titleAfrican Journal of Business Management
Department/SchoolAustralian Maritime College
Place of publicationNigeria
Rights statement© 2016 Author(s). Licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) https://creativecommons.org/licenses/by/4.0/deed.en_US