University Of Tasmania

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The nature and incidence of workgroup innovation in the Australian public sector: Evidence from the Australian 2011 State of the Service survey

journal contribution
posted on 2023-05-18, 03:06 authored by Torugsa, N, Arundel, A
Using data from a nationally representative survey of all Australian Government employees, we explore the nature of innovation implemented at the workgroup level and assess the multidimensionality of the workgroup’s ‘most significant innovation’ (MSI). Of the 10222 survey respondents, 48% reported at least one innovation implemented by their workgroup, with an innovation more commonly reported with an increase in the respondent’s age, seniority, and service experience; among men and university graduates. The results reveal that 54% of the reported MSIs incorporate between two and five dimensions of innovation types (policy, service, service delivery, administrative/organizational, and conceptual), and most of these dimensions reinforce each other. Different dimensions of the MSI draw on different sources of ideas (with senior leaders having the broadest impact), face different ‘revealed’ barriers, require different levels of workplace creativity, and produce different beneficial effects. Our findings help strengthen an understanding of the influencing factors and the effects of multidimensional public sector innovations


Publication title

Australian Journal of Public Administration










Blackwell Publ Ltd

Place of publication

108 Cowley Rd, Oxford, England, Oxon, Ox4 1Jf

Rights statement

Copyright 2015 Institute of Public Administration Australia

Repository Status

  • Restricted

Socio-economic Objectives

Public sector productivity