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The role of strategic conversations with stakeholders in the formation of corporate social responsibility strategy
journal contributionposted on 2023-05-17, 05:04 authored by Miles, M, Munilla, L, Darroch, J
This paper explores the role of strategic conversations in corporate social responsibility (CSR) strategy formation. The authors suggest that explicitly engaging stakeholders in the CSR strategy-making process, through the mechanism of strategic conversations, will minimize future stakeholder concerns and enhance CSR strategy making. In addition, suggestions for future research are offered to enable a better understanding of effective strategic conversation processes in CSR strategy making and the resulting performance outcomes.
Publication titleJournal of Business Ethics
PublisherKluwer Academic Publ
Place of publicationVan Godewijckstraat 30, Dordrecht, Netherlands, 3311 Gz
Rights statementThe final publication is available at http://www.springerlink.com