The role of strategic conversations with stakeholders in the formation of corporate social responsibility strategy
journal contribution
posted on 2023-05-17, 05:04authored byMiles, M, Munilla, L, Darroch, J
This paper explores the role of strategic conversations in corporate social responsibility (CSR) strategy formation. The authors suggest that explicitly engaging stakeholders in the CSR strategy-making process, through the mechanism of strategic conversations, will minimize future stakeholder concerns and enhance CSR strategy making. In addition, suggestions for future research are offered to enable a better understanding of effective strategic conversation processes in CSR strategy making and the resulting performance outcomes.
History
Publication title
Journal of Business Ethics
Volume
69
Pagination
195-205
ISSN
0167-4544
Department/School
TSBE
Publisher
Kluwer Academic Publ
Place of publication
Van Godewijckstraat 30, Dordrecht, Netherlands, 3311 Gz
Rights statement
The final publication is available at http://www.springerlink.com