Project Symphony Social Research Report

This report describes the social (customer) research findings from the Project Symphony pilot, run in 
several suburbs of Perth, primarily in Harrisdale and Piara Waters. This is the final social research 
report and is intended to support the project partners in their understanding of the customer 
responses to the pilot. This report will also provide key learnings for industry and will contribute to 
the sharing of knowledge about Project Symphony participant responses with future distributed 
energy projects. The report will have national and international significance and is likely to be of 
interest to the broader energy industry – for retailers, aggregators, the Australian Energy Market 
Operator (AEMO) and Distribution System Operators (DSOs). This report will also be provided, 
along with other Project Symphony learnings to the Australian Renewable Energy Agency (ARENA)
for broader public dissemination.