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Project Symphony Social Research Report

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posted on 2025-04-09, 04:58 authored by Maureen Boyle, Phillipa Watson, Jade Soh, Heather LovellHeather Lovell, Laura Jones

This report describes the social (customer) research findings from the Project Symphony pilot, run in 
several suburbs of Perth, primarily in Harrisdale and Piara Waters. This is the final social research 
report and is intended to support the project partners in their understanding of the customer 
responses to the pilot. This report will also provide key learnings for industry and will contribute to 
the sharing of knowledge about Project Symphony participant responses with future distributed 
energy projects. The report will have national and international significance and is likely to be of 
interest to the broader energy industry – for retailers, aggregators, the Australian Energy Market 
Operator (AEMO) and Distribution System Operators (DSOs). This report will also be provided, 
along with other Project Symphony learnings to the Australian Renewable Energy Agency (ARENA)
for broader public dissemination. 

Funding

Commissioned by: ARENA

Project Symphony : Australian Renewable Energy Agency

History

Confidential

  • No

Commissioning body

Australian Renewable Energy Agency (ARENA)

Pagination

221

Department/School

Office of the School of Social Sciences

Publisher

Australian Renewable Energy Agency (ARENA)

Publication status

  • Published

Rights statement

© Copyright 2023 University of Tasmania, Australian National University, Synergy, the Australian Energy Market Operator (AEMO) and Electricity Networks Corporation trading as Western Power. All rights reserved. Cite as: Boyle, M., Watson, P., Soh, J., Lovell, H., & Jones, L. (2023). Project Symphony social research report. Work Package 3.3 [Report], Australian Renewable Energy Agency. https://doi.org/10.25959/28646339

Notes

First published ARENA website https://url.au.m.mimecastprotect.com/s/2SAxCjZryVCj2JgNZuRhvUm4bts?domain=arena.gov.au. UTAS Research Repository DOI assigned version of record is identical to the original ARENA version of record.

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