Investigation into the relationship between computer self-efficacy, anxiety, experience, support and usuage

Understanding an individual's use of information technology has become an important determinant of successful usage and implementation of technology. In order to help understand and improve the successful use of information technology this research aim to investigate some key factors that influence an individual's use of information technology and the relationship between those factors. This research examines the relationship between computer self-efficacy, computer anxiety, computer experience, organisational/Faculty support, and computer usage. A conceptual model posits that computer usage is influenced by several factors such as computer self-efficacy, computer anxiety, computer experience and organisational/Faculty support. Based on the responses of 137 Commerce students at University of Tasmania, we found that computer experience and Faculty support had a positive relationship with computer self-efficacy. While computer self-efficacy, computer experience and Faculty support had negative relationship with computer anxiety. However, Faculty support and computer experience were found to have no significant relationship with computer usage. The findings are important as they provide information on how faculties might consider assisting students in their utilising technology.