The work and culture of prison officers

This thesis seeks to provide an understanding of the contemporary role of the custodial officer, and contains information from the 'front line' supported ethnographically and through literature. By examining their perspectives of the prison, the relationships within it, and their place in the justice system, we will see that they are a group of workers of whom the community and their own administration, expects a great deal. Having completed academic studies and worked as a practitioner, I would argue that there is a division between the two. What is researched and written is not necessarily what is. It has been challenging to find literature that truly reflects Included is the significance of practical and therapeutic aspects of recruitment and training, and the formation the 'human service' model of operation in recent times. Also of importance are the ethical and moral dilemmas that have the potential to destroy careers and even result in criminal convictions. The working environment and its relationship to the successful performance of custodial staff is also significant, and will be discussed through the relationships they have with inmates, administrators and other workers.